In August 2025, Rackspace Technology introduced its new Rackspace AI Security Engine (RAISE) — a powerful AI-driven enhancement to its Cyber Defense Center (RCDC) that bolsters 24/7 threat detection, isolation, and response across public, private, and hybrid cloud environments
RAISE isn’t just another alert-tool. It expertly combines human expertise with machine-driven precision. By processing security signals, detecting patterns missed by conventional systems, and offering real-time remediation recommendations — RAISE equips SOC teams with key context like probable cause, likely attack paths, and suggested triage steps
What sets RAISE apart is its closed-loop adaptive intelligence model. Each incident refines its detection and response capabilities, making cybersecurity operations progressively faster, smarter, and more resilient over time.
This fusion of AI and human insight isn’t just efficient — it’s seamless. By minimizing manual overhead and accelerating incident triage, RAISE empowers SOC analysts to act with speed and confidence, reducing response times and improving workflow effectiveness.
Rackspace’s innovation did not go unnoticed. In July 2025, the Information Services Group (ISG) recognized Rackspace as a leader in three cybersecurity categories — Strategic Security Services, Next-Gen SOC MDR Services, and Technical Security Services — specifically citing RAISE as a standout strength.
Why It Matters
- Bridges the cybersecurity talent gap — by blending AI automation with expert human oversight, RAISE helps organizations facing analyst shortages stay ahead of evolving threats.
- Holistic cloud protection — RAISE secures hybrid, public, and private clouds under a unified framework, avoiding fragmentation and ensuring consistent defense.
- Speed and clarity — contextual insights and automated actions help stakeholders understand threats and respond decisively.
- Self-improving resilience — its learning model ensures that every incident sharpens its future performance, making cybersecurity progressively smarter.
Reference: Rackspace Technology
